Developer Relations Engineer
- Growth & Customer Success
- Full-time
- San Francisco, CA
Posted on December 13, 2024
About HoneyHive
At HoneyHive, we are building the new observability and testing stack for AI agents. Our product enables leading AI startups and Fortune 100 enterprises to build and deploy reliable AI agents with integrated observability, testing, and experimentation tools. AI engineers use our platform debug AI agents, evaluate output quality, troubleshoot LLM failures in production, and a whole lot more.
We’re backed by Insight Partners, Zero Prime Ventures, AIX Ventures, and leading founders/CEOs. Our founding team includes AI, data, and systems experts who’ve shipped petabyte-scale systems at Microsoft, Amazon, JP Morgan, and more.
About the role
You will be responsible for building our DevRel motion from scratch, which includes creating engaging technical content, managing product updates, implementing growth strategies, and enabling users to get the most out of HoneyHive. This role is pivotal in fostering our developer community and ensuring our users have the resources they need to succeed.
In this role, you will closely collaborate with our founders and engineering team to:
Craft and publish high-quality technical content that keeps developers informed, educated, and excited about what HoneyHive can do. Develop marketing assets including pitch decks, product guides, email campaigns, case studies, web pages, blog posts, webinars, short-form product demos, and customer testimonials to help drive growth.
Oversee our Hubspot mailing list and maintain a formal changelog within our docs, ensuring monthly product updates are communicated effectively to all subscribers.
Develop and execute innovative growth hacks and tactics across various channels, including social media, referral programs, and events. Organize demos, hackathons, and meetups to enhance visibility and user acquisition.
Establish and evolve HoneyHive’s messaging and positioning, ensuring our voice is consistent, cohesive, and on-brand. Provide audience and competitive insights to the team to inform our roadmap.
Work with Product Engineers to develop intuitive in-app onboarding flows and quickstart notebooks showcasing common use-cases to activate new users on HoneyHive.
Support existing customers and Proof of Concepts (PoCs) in becoming proficient with HoneyHive. Provide ad-hoc support, conduct instrumentation walkthroughs, and create tailored Python/JS scripts and guides as needed.
About you
We think you'd be a great fit if you have:
Bachelor's in Computer Science or equivalent industry experience
4+ years of experience building developer-focused content and programs, with demonstrated ability to drive adoption of technical tools
Exceptional writing skills with a portfolio of technical blog posts, tutorials, and documentation
Track record of growing developer communities and measuring success through metrics
What sets great candidates apart:
Previous experience in technical roles such as pre/post-sales engineering, software engineering, etc.
Hands-on experience with LLMs, prompt engineering, and modern frameworks like LangChain and CrewAI
Strong product sense and ability to identify product-led growth opportunities
Why join
You'll be employee #5 at a well-funded startup in one of tech's hottest spaces.
You'll have a unique opportunity to shape new best-practices within the fast-growing AI community.
You'll learn the ins and outs of startup building – perfect if you want to build your own company someday.
You'll have direct access to founders and the freedom to explore your own ideas.
Benefits
Competitive salary + meaningful equity
Health, vision, and dental benefits
Unlimited PTO
Assistance in relocating to SF
MacBook Pro + peripherals